(Read the VDI Quick Start Guide for setup instructions.

Use with permission to access URMC applications and network services from non-URMC computers and tablets.

Use clientless VPN to access URMC applications – eCV, CPN, MSS, PICIS and the Intranet – without a VPN client application. eView*Īccess eView – does not require a connection to the network/VPN. eRecord/ePartner*Īccess eRecord or ePartner through the Citrix – does not require a connection to the network/VPN. Outlook Web Mail*Īccess your URMC e-mail, calendars, contacts, tasks, and other mailbox content through just an internet connection. We no longer provide this application for personal computers, smartphones or tablets – please use the clientless VPN service to connect from a non-URMC computer for access to applications like MSS and the URMC Intranet.įor assistance with connecting, please call the ISD Help Desk at (585) 275-3200. To enroll in Duo, you must be connected to the URMC network and follow the instructions for the method you will use to verify yourself.Ī VPN client application, Cisco An圜onnect, is installed on most URMC computers. Here's how: Type.Access to URMC VPN, systems and applications requires a URMC account and Duo two-factor authentication. Use the 'Passcode' field to tell Duo how you want to authenticate. If Receiver does prompt you for a 'Passcode' as shown: Be sure to follow the instructions sent to you by your organization if they differ from what's shown here. Users will receive an auto-push (Duo Push notification or phone call) on their. Your administrator may have changed this to a different character. Citrix Receiver/Workspace will display 2 fields: Username Password. The comma is Duo's default separator character between your password and the Duo factor. To use Duo Push if your password is 'hunter2', type:

For example, push2 will send a login request to your second phone, phone3 will call your third phone, etc. You can also add a number to the end of these factor names if you have more than one device registered. Your login attempt will fail - log in again with one of your new passcodes.

Just review the request and tap 'Approve' to log in. Push a login request to your phone (if you have Duo Mobile installed and activated on your iOS or Android device). Log in using a passcode, either generated with Duo Mobile, sent via SMS, generated by your hardware token, or provided by an administrator.Įxamples: mypass123,123456 or mypass123,1456789 If Receiver only prompts for a password, like so:Īfter you submit your login information, an authentication request is automatically sent to you via push to the Duo Mobile app or as a phone call.Īlternatively, you can add a comma (“,”) to the end of your password, followed by a Duo passcode or the name of a Duo factor. Logging In With the Citrix Receiver Clientĭepending on how your company configured Duo authentication, you may or may not see a “Passcode” field when using the Citrix Receiver client.

Citrix receiver duo phone login